Privacy Policy

Privacy Statement This Privacy Statement is to be read in accordance with the Terms and Conditions for the Smiths City Imaging Centre Web Site (Terms).  Defined terms in the Terms shall have the same meaning in this Privacy Policy. Smiths City respects your privacy.  Smiths City (this includes its employees, officers and agents), may collect your personal information, including your name, address, billing and delivery information, email address, gift recipient information and credit card details (as applicable) for the following purposes:
1.1 to provide the Service; 1.2 to process, fulfil and follow up on your orders or queries 1.3 to create and maintain your account; 1.4 to provide you with technical support 1.5 to provide you with information on your account and the products you purchased from the Service; 1.6 to send you promotional information and/or special offers about products and services which Smiths City thinks may be of interest to you provided at each contact we will give you the opportunity to choose whether you wish to receive further direct communication from Smiths City.
In addition to the above reasons for collection of information by Smiths City, in order to tailor Smiths City’s subsequent communications to you and to continue to improve Smiths City’s services, Smiths City may ask you to provide Smiths City with information about your personal or professional interests, demographics, and product experience. Smiths City may also ask you for more detailed contact preferences. Smiths City will strive to keep information accurate and you are able to access any personal information stored by Smiths City about you by contacting [insert details] so that you can update or correct it. Again, at each contact Smiths City will give you the opportunity to choose whether you wish to receive further direct communication from Smiths City. Smiths City will not sell, rent or lease your personal information to others. Smiths City will not share your information with business partners without first letting you know, and securing your permission.
2. Disclosure
If Smiths City is under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply the Terms and other agreements; or to protect the rights, property, or safety of Smiths City’s customers, or others, Smiths City may make such disclosure.
3. Where we store your personal data
All information you provide to Smiths City is stored on Smiths City’s secure servers. Smiths City takes all steps reasonably necessary to ensure your data is treated securely and in accordance with this Privacy Policy. Smiths City will endeavour to place all appropriate physical, electronic and managerial procedures in place to safeguard the security of your information. When you place an order on the Web Site, your personal information is collected using secure encryption.  To process your debit and credit card payments, Smiths City uses Paypal. Unfortunately, the transmission of information via the internet is not completely secure. Although Smiths City will do its best to protect your personal data, Smiths City cannot guarantee the security of your data transmitted to the Web Site; as any transmission is at your own risk. Once Smiths City have received your information, Smiths City will use strict procedures and security features to try to prevent unauthorised access.
4. Use of cookies
When you visit the Web Site, you can browse the Web Site and access information without revealing your identity. In order to improve the Web Site and the Service, Smiths City use "cookies" to track your visit. A cookie is a small amount of data that is transferred to your browser by a Web server and can only be read by the server that gave it to you. It functions as your identification card, and enables Smiths City to record your user journey while you are shopping at the Web Site. It cannot be executed as code or deliver viruses. Cookies help Smiths City to improve the Web Site and the Web Service. Once you have completed your purchase with Smiths City at the Web Site, the cookies are cleared. If you do not complete your order with Smiths City, any image that you have uploaded and any record of your user journey will be deleted. Most browsers are initially set to accept cookies. You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of the Web Site and the Web Service. Unless you have adjusted your browser setting so that it will refuse cookies, the Web Site will issue cookies when you log on to the Web Site. Please note that the Web Site’s advertisers may also use cookies, over which Smiths City has no control. You have the right to ask Smiths City not to process your personal data for marketing purposes. Smiths City will usually inform you (before collecting your data) if Smiths City intend to use your data for such purposes or if Smiths City intend to disclose your information to any third party for such purposes. You can exercise this right at any time by contacting Smiths City at By using the Web Site, you consent to Smiths City’s collection and use of this information and to the terms of this Privacy Policy. Any changes Smiths City may make to this Privacy Policy in the future will be posted on this page and Smiths City encourage you to check this page periodically to ensure you are aware of Smiths City’s current Privacy Policy in relation to the Web Site. Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to